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When using the services provided by myHermes, an essential part of ensuring a secure, efficient, and reliable delivery process is the verification of the information stored in your personal account. One critical aspect of this process is verifying the address linked to your myHermes account. In this article, we will explore why verifying the address in your myHermes account is necessary to access specific recipient services, why the address verification (via a TAN) is sent by letter rather than email or SMS, and answer common questions regarding this process. Additionally, we will touch on the security considerations and measures that are important to keep in mind to protect your account from phishing and other potential frauds.
Why Must I Verify the Address in My myHermes Account?
The requirement to verify the address tied to your myHermes account comes with a few important reasons, all geared toward enhancing the security and accuracy of your shipments. When you create a myHermes account, you provide personal details, including an address where parcels can be sent or received. For certain services that are highly sensitive or involve specific legal requirements, Hermes requires that this address be verified to ensure the information matches the real-world location and owner.
The verification process is particularly important when you’re using certain recipient services such as:
1. Insurance and Safe Delivery Services: Some shipping options offer insurance for lost or damaged goods. Verifying the address ensures that the sender and receiver are legitimate parties and that the correct address is used for the delivery of insured packages.
2. Restricted or Special Deliveries: Certain services, including age-restricted items or packages requiring an ID check at delivery, necessitate a verified address. This ensures that deliveries are going to the right people at the right location.
3. Prevention of Fraud: By verifying the address tied to your account, myHermes can minimize the risk of fraudulent activities, such as identity theft or misdelivery. This process adds an additional layer of validation, ensuring the correct recipient is tied to each order.
4. Legal Compliance: For certain deliveries, there might be legal requirements to verify the details of both the sender and recipient. Address verification ensures that all shipping and receiving practices are compliant with local laws and regulations.
Why Is the Address Verification (TAN) Sent by Letter and Not by Email or SMS?
One common question that arises during the address verification process is why the Address-TAN (Transaction Authentication Number) is sent by letter rather than by email or SMS. This method of delivery is part of Hermes’ commitment to security and data privacy.
1. Increased Security: Sending the Address-TAN via a physical letter ensures that the verification code is delivered to a known address. This reduces the risk of interception that could occur through electronic means, such as email or SMS, which are more vulnerable to hacking or phishing attacks.
2. Protection Against Fraud: Since email and SMS messages are often targeted by phishing scams, Hermes chooses to send the verification code by post to prevent fraudulent individuals from accessing your personal information. Phishing attacks typically involve tricking users into revealing sensitive information like login credentials or verification codes via fake emails or websites. Sending the verification code through a physical letter mitigates this risk by ensuring that only the legitimate account holder receives the TAN.
3. Ensuring Accuracy: A physical letter also provides an extra layer of validation for the address on file. If the letter is successfully delivered to your address, it confirms that the details you’ve provided are accurate and the delivery address is valid. Additionally, if an address is incorrect or incomplete, the letter might not be delivered, which serves as a notification that further action is needed to resolve the address mismatch.
4. Privacy Considerations: By using a postal service to send the Address-TAN, Hermes minimizes the potential exposure of your personal data. In the case of email or SMS, there’s always a chance that sensitive information can be compromised or seen by unintended third parties. Postal verification, while slower, can feel more secure for many users, knowing that physical mail is harder to tamper with or spoof than electronic communications.
How the Verification Process Works
When you initiate an address verification request within your myHermes account, you will be required to follow a series of steps to authenticate your address. Below is a typical process:
1. Initiating the Request: You’ll start by logging into your myHermes account and selecting the option to verify your address. This will involve confirming the personal information and address details that are stored in the account.
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myhermes de verifizierung - Achtung vor Betrugs